Returns & Exchanges

At Omoi Life Goods, we want you to be completely satisfied with your purchase. If a product doesn't meet your expectations, you may return unused items in their original packaging within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Contact our support team with your order number and the reason for your return to receive a Return Authorization and a prepaid shipping label.

• 2.
  Prepare Your Package

  Carefully pack the items in their original condition and packaging, ensuring all tags and inserts are included to prevent damage during transit.

• 3.
  Ship the Item

  Affix the provided shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.

• 4.
  Receive Your Refund

  Once our warehouse inspects and approves the returned goods, your refund will be processed back to your original payment method within 5-7 business days.